Enterprise AI Platforms Integration
A comprehensive AI platform that integrates Chat, Project and Task Management, Helpdesk, and Calendar functionalities into a single product.
The Challenge
The client needed a unified enterprise platform that could seamlessly integrate multiple AI-powered functionalities—including intelligent chat, project management, helpdesk automation, and calendar scheduling—into a single, cohesive product. The challenge was to create a system that felt intuitive while handling complex AI orchestration behind the scenes.
Our Solution
We architected a modular, microservices-based platform with a unified AI backbone. Each module (Chat, Projects, Helpdesk, Calendar) operates independently but shares a common AI layer for context-aware responses, smart suggestions, and automated workflows. The platform leverages advanced NLP for natural language understanding across all features.
Our Approach
Discovery & Architecture Design
Conducted stakeholder interviews and mapped out user journeys. Designed a scalable microservices architecture with shared AI context layer.
AI Core Development
Built the central AI engine using modern LLM frameworks, implementing RAG for knowledge retrieval and custom fine-tuning for domain-specific responses.
Module Integration
Developed and integrated each module (Chat, Projects, Helpdesk, Calendar) with the AI core, ensuring seamless data flow and context sharing.
Testing & Optimization
Rigorous load testing, AI response quality assessment, and UX optimization based on beta user feedback.
"TESARK transformed our vision into reality. The AI platform they built has become the backbone of our operations, and our customers love the seamless experience."
Let's Build Together
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